Frequently Asked Questions
Everything you need to know about bringing Sage and Clare into your home.
When will my order be shipped?
We aim to process and dispatch all orders within 2-3 business days. During peak periods or sale events, please allow up to 5 business days for your beautiful items to leave our warehouse.
Do you offer international shipping?
Yes, we ship our vibrant homewares worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location and the weight of your order.
What is your return policy for homewares?
We want you to love your space. If you change your mind, we offer returns for store credit or exchange on full-priced items within 14 days of delivery, provided they are in original, unused condition.
How should I care for my Sage and Clare textiles?
To maintain the integrity of our hand-loomed and embroidered pieces, we recommend a gentle cold machine wash or hand wash with mild detergent. Always avoid bleach and direct sunlight when drying to prevent fading.
Are your products ethically made?
Sustainability and ethics are at our core. We work closely with talented artisans in India who use traditional techniques, ensuring fair wages, safe working conditions, and high-quality craftsmanship.
Can I change my order after it has been placed?
Once an order is confirmed, it is immediately sent to our fulfillment team. While we cannot guarantee changes, please contact our support team immediately and we will do our best to assist you.